Last updated January 2026
Deleting a document or a bill
Open the bill or document inside your account and choose delete. Documents are removed from private storage and the record is removed from your household.
Deleting your account
Email delete@billbroker.com.au from your account email address, or use the account deletion option in your settings. We will confirm before anything is removed.
Deletion removes your profile, bills, bill history, documents and extraction records associated with your household where you are the only remaining owner.
What we keep
We retain limited records where the law requires it — for example billing and tax records for a paid subscription — and de-identified operational logs that cannot be linked back to you.
Timing
Deletion requests are actioned within 30 days and you will receive written confirmation.